Mechanical Customer Service Representative

New
  • Location
    Stoney Creek, Ontario
  • Salary
    $25.00/Hourly
  • Job type
    Direct Hire
  • Category
    Call centre & customer service - Customer Service

Adecco is currently hiring a permanent Mechanical Customer Service Representative to work full-time hours for our client, located in Stoney Creek, ON. Get your foot in the door and see where your career goes! Apply today!  

  • Location: Stoney Creek, ON
  • Pay Rate: $25/hour
  • Shifts: Monday-Friday
  • Assignment Type: Permanent | Full-time
  • Responsibilities:

  • Interacts with customers via telephone, fax, and email and outside sales representatives to provide recommendations on product applications, price quotations (after researching), resolve complaints, problems and handle emergency calls.
  • Initiates and enters orders by interpreting customer requirements and drawings to compile bill of materials.
  • Coordinates with the Engineering, Purchasing, Assembly, Manufacturing and Invoicing departments to discuss customer orders and requirements.
  • Responsible for complete order management to ensure delivery commitments are met and to take appropriate action in the event of a delivery delay.
  • Identifies returned materials and assists walk-in customers as required.
  • Maintains reference files of procedures, products lists, special pricing, quotes and other relevant data.
  • Performs other duties as required.
  • Requirements:

  • Must be legally eligible to work in Canada
  • Mechanical Technologist/Technician College Diploma preferred
  • 2 years of customer service-related experience in a manufacturing setting
  • Ability to read detailed drawings and utilize measuring instruments
  • Must have effective written and verbal communication skills
  • Computer skills including Microsoft Office
  • Must be self-motivated, work independently yet still be team orientated
  • Customer/Client focus
  • Able to analyze, and resolve situation as needed
  • Able to deal with different level of personalities/stakeholders
  • Don’t miss out on this Mechanical Customer Service Representative position in Stoney Creek, ON. Apply now and if you meet our requirements an Adecco Recruiter will be in touch with you soon.

     




    • Apply with Adecco

    Reference number CA_EN_1_020517_1979100

    Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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