Operations Manager

  • Category
    Office, clerical & administrative - Operations
  • Job type
    Direct Hire
  • Location
    Delta, British Columbia

Operations Manager

Salary Range: $75,000 - $85,000

Do you have a passion to perform? Are you a dynamic individual who wants to feel trusted and valued to do their job? Is a fun work environment important to you?

If you answered ‘Yes’ to the questions above, then our client wants to meet you.

We are currently hiring for an Operations manager based in Delta for one of the world’s largest suppliers of pipe, valves, fittings, engineered products and automation to the marine and oil and gas industries. The position will be responsible for the day-to-day operations of the branch and providing financial and operational support to various branches.

Essential Duties and Responsibilities:

  • Manage operations in order to meet net profit performance against annual budget developed with corporate administration.
  • Responsible for all hiring, training, retention and performance evaluations of all operational staff (around 15 staff are direct reports)
  • Perform administrative functions of branch.
  • Identifying customer needs, providing solutions and recommending better products.
  • Maintain relationship with key customer accounts through regular visits, look for new markets to penetrate, and Growing profitable market share by presenting value-added services & add-ons.
  • Analyzing price and delivery dates, locating products, creating purchase orders, and providing a high level of service to all customers.
  • Growing profitable market share by presenting value-added services & add-ons.
  • Promote excellent customer service from the entire branch.
  • Ensure safe practices and environment in branch and adherence to all policies by staff.
  • Manage inventory and conduct successful physical inventory annually.
  • Support corporate initiatives and programs and develop community/industry involvement programs.
  • Develop intra-branch and departmental communications/coordination
  • Maintain buildings, grounds, equipment and vehicles in accordance with company standards.
  • Competencies & Skills:

  • Deals with others in a straightforward and honest manner, conveying both good and bad news, and sharing ideas from others.
  • Takes accountability for actions, maintains confidentiality, and supports company values.
  • Must be punctual, meet commitments, handle information flow, and attend all necessary functions.
  • Be able to work independently, prioritize tasks, have great time management, set personal standards, and develop good work procedures.
  • Adapts to change, is open to new ideas, handles pressure, and adjusts plans to meet changing needs.
  • Strong communication (both verbally and in writing) and listening skills.
  • Ability to create accurate and punctual reports, and to deliver presentations clearly.
  • Meet all team deadlines and responsibilities and help team leader to meet goals.
  • Welcomes newcomers, listens to others and values opinions, and promotes a team atmosphere.
  • Can understand and explain product features/benefits, as well as selling the full product line.
  • Have conversations with customers to understand their business operations and needs, understands/responds to the competition, and can apply market knowledge.
  • Skilled in the use of computers, Word Processing and Internet software.
  • Ability to adapt to new technology, keeps abreast of changes, learns new programs quickly, and use computers to improve productivity.
  • Understands specialty equipment, keeps knowledge up-to-date, is a technical resource for others, follows technology practices and standards.
  • Effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • The work environment characteristics are described as face paced. The noise level in the work environment is usually moderate.
  • Be able to work in a fast-paced work environment with a moderate noise level.
  • Must be able to frequently lift and/or move up to 25 pounds. Also required to stand; walk; sit; reach with hands and arms in order to do the job role successfully
  • Qualifications & Education:

  • BSc degree or equivalent work experience in management or sales.
  • Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
  • Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.
  • Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
  • Ability to write reports, business correspondence, and procedure manuals.
  • Ability to define problems collects data, establish facts, and draw valid conclusions.
  • This is an excellent opportunity to join one of the top companies in the area. If you are interested in this Operations Manager position in Delta, BC, please apply today!


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