Order Desk Associate

  • Category
    Retail & sales - Retail / Store
  • Job type
  • Location
    Ottawa, Ontario

Adecco is currently hiring for a temp to perm Order Desk Associate for our client located in the East end of Ottawa. To qualify for this position, you must be bilingual with a strong customer service and sales background, ability to multi-task, ability to work up to 9.5 hours days and have a clear criminal background. The ideal candidate will be outgoing, team oriented, have a positive attitude, and be able to work in a fast-paced environment. The shifts for this role are 4X 9.5 hour day shifts during the week (7:30am to 5:00pm) and 7 hours on Saturdays (9am to 4pm). The wage for this role is between $15-$16/hour based on experience.


Our client is a leading importer, wholesaler, distributor and retailer of quality tile and stone products. Their showroom offers a superior customer experience with an incredible selection and variety of high quality products in a welcoming environment for customers and designers alike. They reward attitude and results while providing opportunities to grow with the company.


Order Desk Associate Responsibilities:

-              Respond to in person, phone and email requests from clients

-              Follow up with customers regarding product and service inquiries in a timely fashion

-            Communicate customer needs with the warehouse and shipping departments

-              Learn the products they sell and their technical applications and educate clients on additional products and services that are available.

-             Verify inventory levels, prepare quotations and process orders for clients

-              Maintain a clean, efficient and accurate work environment


Order Desk Associate Requirements:


-              Bilingualism (French and English) with excellent verbal & written communication in both languages

-             Flexible - Must be available to work Saturdays

-             Intermediate Computer skills specifically in MS Office/Excel/Word

-              Passion for superior customer service and sales

-              Attention to detail and strong organizational skills

-              A curious, self-starter with a mature, positive and professional attitude - especially during times of stress

-              Ability to remain focus amongst many potential distractions and perform a broad range of simultaneous duties

-              Ability to work well in a team environment & demonstrate respect for coworkers

-              Enthusiasm for the product! Any experience or knowledge of tile or installation is a huge plus!


To be considered for the Order Desk Associate opportunity in Ottawa, please click Apply Now!


  • Apply with Adecco

Reference number CA_EN_1_021956_12284933

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

Someone from Adecco/Roevin just contacted me, how do I tell if it’s legit or a scam? Here's how to protect yourself →