Order Fulfillment Specialist (Oakville)

  • Category
    Office, clerical & administrative - Administration
  • Job type
  • Location
    Oakville, Ontario

Adecco is currently hiring for an Order Fulfillment Specialist in Oakville. To be considered for this Order Fulfillment Specialist role, you must have a solid working knowledge of the Microsoft Office suite, specifically, Word and Excel. Our client is looking for dedicated and motivated individuals who can help us deliver a great customer experience with every interaction. 
This is a 1 -year contract and has a pay rate $16.50/hour

Order Fulfillment Specialist Responsibilities:
• Enter customer orders with a focus on quality, accurate and speed
• Proactively manage open orders for Customers to drive faster delivery
• Prevent, reduce and resolve escalations, return, invoicing issues
• Prioritize & manage the high volume of requests from Customers & Inside Sales Team
• Engage the customer directly to resolve issues, clarify order requirements & ensure delivery of product
• Keep customers proactivity informed about the status of their orders
• Manage critical cases with a sense of urgency and ownership
• Partner and coordinate with key supply chain departments in order to satisfy customer requirements, minimize cost and maximize results
• Identify improvements in the processes to meet customer critical issues and requirements

Order Fulfillment Specialist Qualifications:
• Post-secondary education obtained at a community college or one or more professional designations (business, Fulfillment/Procurement designation or experience)
• Solid working knowledge of the Microsoft Office suite, specifically Word and Excel
• Ability to understand specific business objectives, priorities and key processes

• Knowledge of SAP, Salesforce, Citrix and other support centre tools
• Solid presentation skills
• Basic billing quality or accounting knowledge
Ability to work rotating shifts Monday – Fridays, 8:00-4:30, 8:30-5:00, 9:30-6:00 a minimum of 3 statutory holidays. (depending on role/location)

If you are interested in this order Fulfillment Specialist job in Oakville, apply today.

  • Apply with Adecco

Reference number CA_EN_1_026602_12102385

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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