Outbound Call Representative

Adecco is currently recruiting for an Outbound Call Representative for a 3-week contract with possibility of extension with our Crown Corporation client located in Ottawa, ON. This opportunity is fully remote for the duration of the contract. The successful candidate must be eligible for a reliability level security clearance.

The Outbound Call Representative will have the following responsibilities:
•Following a prepared set of dialogues to gather information from internal team members;
•Gather the information, and report the information through the appropriate outlets;
•Verify accuracy and completeness of data prior to entry;
•React positively to an ongoing, changing environment;
•Compare data from both systems to ensure accuracy;
•Manage and organize records and files;
•Adapt to adjustments in data entry procedures as required;
•Other duties as may be assigned

The Outbound Call Representative must meet the following mandatory requirements:
•High school diploma or equivalent work experience in an appropriate customer service role;
•Strong communication skills over the phone;
•Ability to follow procedure and follow prepared dialogues for given situations;
•Ability to communicate in either French or English;
If you are interested in applying to the Outbound Call representative position, please submit your resume as soon as possible by clicking on the 'Apply with Adecco’ button.

  • Apply with Adecco

Reference number CA_EN_1_027616_1768030

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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