Program Manager

  • Category
    Information Technology - Management
  • Job type
  • Location
    Toronto, Ontario

Adecco is currently looking for a Program Manager in Toronto, ON. The Program Manager successful in this role will have experience in the following: project management customer onboarding, product readiness, and user adoption. As this product becomes generally available to all enterprises in the US, we are looking for a can-do individual to help our client educate companies in international markets. Our client aims to rapidly grow its market share in the search industry by providing the highest quality of web results in international markets. It's an exciting time to be a part of this mission!

Pay Rate: $63.12/hour 
Start and End Date: 4/22/19 – 6/30/19 – will extend to 18 months
Daily Schedule: 40 hrs/wk – Hours will vary due to various timezones
Remote Possibility: Can work from home 100%

Program Manager Responsibilities: 
Most of the day will be spent working on the various projects needed in SEARCH, marketing content for end users, localizing content for all 3 markets
• You'll localize/marketize field sales materials and user adoption guides and distribute to appropriate channels
• You'll perform user training to help enterprises better understand how to increase employee usage of the product in their company
• Meet customers frequently via email to answer questions and capture their feedback, Schedule face to face meetings when necessary
• Study content data, customer feedback, and other signals to continue improving the content, and the customer experience
• Evaluate enterprise SERP queries and perform SERP optimizations to improve search result quality
• Publish answers in international markets to increase the quality of web results
• Work closely with partners in product teams, marketing, support, and the field to deeply understand customers and the business
• Write/localize blogs like this one for the Tech Community
• Contribute to editorial planning and content strategy, specifically for your market and targeted enterprises
• Measure impact and share: Analyze data against success metrics and share the learnings and insights
Program Manager Qualifications:
•Bachelor's degree in Writing/English/Marketing would be great who has localized information for global audiences 
• 4-7 years of program/project management experience
• 5-7 years of experience in Content Writing and Editing in a Web Environment at the Enterprise Level. Search Experience a plus 
• Understands Search and able to write for the Enterprise customer
• Have a strong phone presence and capability of working remotely 

• Have high-powered analytical skills and the ability to understand concepts and situations that pass by many others
• Must have excellent communication skills to all levels (including Executive level), experience working with external vendors, strong project management skills, strong leadership skills, and demonstrated experience managing large-scale programs
• Demonstrated success in adult learning and training principles/skills.  
• Proficiency in Microsoft Office required

If you are interested in the Program Manager role, Plese apply today with Adecco 

  • Apply with Adecco

Reference number CA_EN_1_026602_12177847

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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