REMOTE ! - Bilingual Case Manager Coordinator

Adecco is currently hiring for a Bilingual (French/English) Case Manager Coordinator to work 100% remote for our client in Montreal, QC. To be considered for this Case Manager Coordinator role, you must have a University degree in a health-related field and have a good understanding of and experience with medical terminologies and conditions, along with the ability to manage stressful situations.

Our client is a leading insurance company and within this role, you will be responsible for the prioritization of all incoming disability cases to determine their complexity and will manage all non-complex cases to resolution. You will also have accountability for delivering superior client services and effective communication to employees and employers throughout the life of the case. This is a 1-year Full-time contract position and has a pay rate of $22 per hour.

The Bilingual Case Manager Coordinator Responsibilities Include:

  • All incoming disability cases will be directed to the Case Coordinator to determine level of complexity and assigning cases appropriately.
  • All disability cases determined to be non-complex will be managed to resolution by the case coordinator, who must continually evaluate whether the active cases remain non-complex or whether to transition the case to a Case Manager
  • Complete specified administrative tasks on all cases, which include faxing, forms preparation and employee follow-ups
  • The Bilingual Case Manager Coordinator Qualifications Include:

  • University degree in a health-related field such as Kinesiology, Nursing, Psychology, Physiotherapy, rehabilitation or occupational health, or other regulated health care discipline
  • Bilingual candidate is required (French and English)
  • Good understanding of and experience with medical terminology and conditions
  • 2-3 years minimum of Healthcare background is an asset
  • Strong decision making and analytical skills with a strong attention to detail
  • Excellent communication and strong customer service skills
  • Ability to work effectively in a fast-paced, team environment
  • Intermediate PC skills including MS Word, Excel and Lotus Notes
  • Completion of some related insurance industry courses would be an asset, along with previous Group Disability Claims experience
  • If you are interested in this Bilingual Case Manager Coordinator job to work 100% remote in Montreal, QC, apply today. Also, please visit our Adecco website to check out other opportunities available at www.adecco.ca




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    Reference number CA_EN_1_026602_1706220

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