REMOTE ! - Bilingual Case Manager Coordinator

Adecco is currently hiring for a Bilingual (French/English) Case Manager Coordinator to work 100% remote for our client in Montreal, QC. To be considered for this Case Manager Coordinator role, you must have a University degree in a health-related field and have a good understanding of and experience with medical terminologies and conditions, along with the ability to manage stressful situations.

Our client is a leading insurance company and within this role, you will be responsible for the prioritization of all incoming disability cases to determine their complexity and will manage all non-complex cases to resolution. You will also have accountability for delivering superior client services and effective communication to employees and employers throughout the life of the case. This is a 1-year Full-time contract position and has a pay rate of $22 per hour.

The Bilingual Case Manager Coordinator Responsibilities Include:

  • All incoming disability cases will be directed to the Case Coordinator to determine level of complexity and assigning cases appropriately.
  • All disability cases determined to be non-complex will be managed to resolution by the case coordinator, who must continually evaluate whether the active cases remain non-complex or whether to transition the case to a Case Manager
  • Complete specified administrative tasks on all cases, which include faxing, forms preparation and employee follow-ups
  • The Bilingual Case Manager Coordinator Qualifications Include:

  • University degree in a health-related field such as Kinesiology, Nursing, Psychology, Physiotherapy, rehabilitation or occupational health, or other regulated health care discipline
  • Bilingual candidate is required (French and English)
  • Good understanding of and experience with medical terminology and conditions
  • 2-3 years minimum of Healthcare background is an asset
  • Strong decision making and analytical skills with a strong attention to detail
  • Excellent communication and strong customer service skills
  • Ability to work effectively in a fast-paced, team environment
  • Intermediate PC skills including MS Word, Excel and Lotus Notes
  • Completion of some related insurance industry courses would be an asset, along with previous Group Disability Claims experience
  • If you are interested in this Bilingual Case Manager Coordinator job to work 100% remote in Montreal, QC, apply today. Also, please visit our Adecco website to check out other opportunities available at

    • Apply with Adecco

    Reference number CA_EN_1_026602_1706220

    Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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