Research Manager

  • Location
    Ottawa, Ontario
  • Job type
  • Category
    Human resources - HR Manager

Adecco is currently recruiting for a Research Manager for a 2-year contract. Our client is a crown corporation, located in Ottawa, ON. The required resource must hold a valid reliability security clearance or be eligible for one. The opportunity will be remote until COVID solutions have been put in place.

The Research Manager will have the following responsibilities:
-Develop and implement CX measurement for mid-market, small business and consumers;
-Support and conduct research to inform decisions about target audiences, product development, and marketing;
-Parse through large amounts of information to highlight key details and record the details into the required documents;
-Provide weekly updates to the project manager, providing a breakdown of information gained;
-Use business understanding and comparison analysis to identify successful elements of other operations;
-Provide support to other research projects as assigned by the project manager.

The Research Manager must meet the following mandatory requirements:
-Must hold a at least a post-secondary degree or higher in Business, Human Resources, or a related field;
-5+ years of experience working with information gathering and analysis;
-2+ years of experience working with Customer Experience Research and analysis
-Strong experience with online research and documentation review;
-Strong understanding and use of Microsoft Excel and Word;
-Ability to work independently and drive results;
-Strong communication skills both written and verbal.

Nice to have:
-Bilingualism in French

If you are interested in applying to our Research Manager position, please submit your resume as soon as possible by clicking on the 'Apply with Adecco' button.

  • Apply with Adecco

Reference number CA_EN_1_027616_1629903

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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