Retail Key Holder - Full Time - Nespresso - Waterloo, ON (Conestoga Mall ) - $18.00/hour

New
  • Category
    Retail & sales - Retail / Store
  • Job type
    Temporary/Contract
  • Location
    Waterloo, Ontario

We are currently searching for a Full-Time Retail Key Holder to staff our client Nespresso’s newest pop-up location in Conestoga Mall located in Waterloo, ON which is due to open on November 28th, to act as an ambassador of the Nespresso brand. The Retail Key Holder will be responsible for taking orders, understanding & satisfying customer needs, listening & informing, along with proposing solutions to customer inquiries. To succeed in this role, superior customer service skills are a must. This position involves retail hours, which include weekends, training will be provided, and you must have open availability to work between Monday and Sunday. The Full Time Retail Key Holder position has an hourly pay rate of $18.00 per hour and this will be a 1-year contract with a possibility of extension. Training for this position is due to start on November 7th.
The Retail Key Holder Responsibilities Include:

  • Provide guidance on following the Mystery Shopper scripts
  • Software, coffee and machine training for new employees
  • Return, tax-exempt and cash handling management procedures
  • Nespresso policies procedures (related to Nespresso products)
  • Set training agenda for onboarding new employees, along with developing a schedule for the staff to assist in the boutique’s daily tasks and responsibilities
  • Communicates a clear understanding of the Company’s values
  • Assist Manager in setting work schedules
  • Role play (Mystery Shopper scenarios)
  • Provide employee recognition for team success
  • Ensure boutique is in stock with all supplies along with submitting and process stock transfers and report stock deficiencies to manager
  • Process returns
  • Understanding of Boutique Budget for Decoration and Tasting products
  • Prepare and review daily and weekly reporting on machine and capsule sales
  • Meet with the Manager on a weekly basis

The Retail Key Holder Qualifications Include:

  • Two years of training in customer relations & sales
  • Two years of experience in team management
  • College degree in business or a closely related field / High School Diploma or GED with equivalent experience
  • Good knowledge of Microsoft Office and of statistics
  • Good analytical skills and attention to detail
  • Strong interest in the Nespresso product and in coffee in particular

If you are interested in this Full-Time Retail Key Holder job in Waterloo, ON or other customer service opportunities then click “apply” below and apply online at www.adecco.ca

B6501

  • Apply with Adecco

Reference number CA_EN_1_026501_1187776

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

Someone from Adecco/Roevin just contacted me, how do I tell if it’s legit or a scam? Here's how to protect yourself →

 

*
*
e.g. myemail@domain.com
*
e.g. 1234567890
*
*
*
*
e.g. M5J 2N8 (all uppercase with space)
*
I am authorized to work in Canada for any employer.
*
I am at least 18 years of age.
*
Enter you work experience including both job title and job duties. Attaching your resume provides our consultants a better understanding of your work history and helps improve placement opportunities.
Or
Warehouse manager
Write about the work you’ve done and any special skills you have.
Terms of Use and Applicant Agreement
Terms of use and Application agreement
You must agree to the Terms of use and Application agreement to proceed.
*

Or

Upload or attach document from