Retail Operations Specialist

  • Location
    Kanata, Ontario
  • Job type
  • Category
    Information Technology - Consulting

Adecco is currently recruiting for a Retail Operations Specialist for a 1 Year contract with possibility of extension on our Crown Corporation Client in Ottawa, ON. The successful candidate must hold a valid Reliability Security Clearance or be eligible for it. 
The Retail Operations Specialist will have the following responsibilities:
-Provide end-user and system support to agile teams using dev Ops tools & platforms;
-The successful candidate should be able to maintain service tickets and provide detailed documentation of all work;
-Excellent organizational, analytical and communication skills are important for this position; 
-You must be able to analyze data and identify trends in issues received as well as resolve complex issues using the training you have been provided on the application and associated systems; 
-We are looking for someone who will show initiative and go the extra mile to ensure that our clients are serviced in the best way possible;
Retail Operations Specialist must meet the following mandatory requirements:
-Hold a College Diploma or University Degree in Computer science, Engineering, or a related field;
-3+ years of experience of Support Analyst and Solid knowledge and experience with personal computer hardware and software;
-Knowledge of Windows 10;
-Strong problem solving and analytical skills (Troubleshooting);
-Working knowledge of networking principals;
-Working knowledge of MS Office(Power Point, MS Word) with a strong emphasis on Excel;
-Familiarity with workstation management processes and tools (e.g., patching, software distribution);
-Must be fluently Bilingual;
-Must be available for the first 4 weeks on site;

Nice to Have’s:
-Experience monitoring cloud services with any HPE tools;
-PowerShell Scripting, Batch Scripting;
-A working knowledge of Cloud Environments;
-Working knowledge of Android 10;
-Understanding of Cloud environments;
If you are interested in applying to our Retail Operations Specialist position, please submit your resume as soon as possible by clicking on the 'Apply with Adecco' button.

  • Apply with Adecco

Reference number CA_EN_1_027616_1774462

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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