Service Banking Officer

  • Category
    Accounting & Finance - Bank Operations
  • Job type
  • Location
    London, Ontario

Adecco is currently hiring for a Service Banking Officer in London, ON. To qualify for the Service Banking Officer role, you must be a team player demonstrating excellent communication skills, have strong attention to detail, technical support background, and detailed problem documentation/ticketing experience.

For the role of a Service Banking Officer, we are looking for individuals who can work flexible schedules and have above average computing and navigation skills. Our client is a large, reliable and reputable organization within the financial services industry. This is a 1-year contract position and has a pay rate of $17 per hour.

Service Banking Officer Responsibilities:

  • Working in team-oriented environment providing technical support and general queries (including password, hardware, software, e-Messaging, Blackberry, etc.)
  • Respond to a variety of inbound customer calls/emails
  • Ensure accurate and detailed problem documentation/ticketing
  • Identify trends and opportunities for improvement as well as provide ongoing feedback
  • Build ongoing support proficiency for other skills and applications

Service Banking Officer Qualifications:

  • Possess excellent customer service skills
  • Ability to work flexible schedules
  • Strong knowledge of Microsoft Office 2010 (Word, Excel, OneNote and PowerPoint)
  • Above average computing and navigational skills
  • Experience with ticketing systems
  • A technical support background or related education including experience with some or all the following: Windows 7/10, IE8/11,Edge/Chrome/Firefox/Safari, VOIP, Active Directory, Citrix/Remote Access, Blackberry, BYOD, AirWatch, All Microsoft office products is an asset
  • University Degree or a College degree/diploma is considered an asset

Why work for Adecco?
-Great Pay +4% vacation pay
-Paid weekly-accurate and on time
-Medical and dental benefits once qualified
-Strong health and safety programs
-Flexible shifts
-Free training programs
If you are interested in this Service Banking Officer position in London, ON, please apply to this posting today!
Also, please visit our Adecco website to check out other opportunities available at

  • Apply with Adecco

Reference number CA_EN_1_026602_12271433

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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