Service Manager

Adecco is currently recruiting for a full time permanent Service Manager job in Kelowna, BC.  The Service Manager will be responsible for overseeing the day to day operations of a mid sized sales and service company while training, coaching and mentoring a team of Service Technicians in a fast paced setting.

Our client is a well established service provider operating facilities in Western Canada.  They are offering a competitive salary plus bonus, benefits and a stable, healthy work environment.

Service Manager Responsibilities:

·         You will be responsibility for overseeing the day to day operations of the service department.

·         Training, mentoring and coaching a team of Service Technicians.

·         Conducting daily meetings to schedule staff to attend to daily service calls.

·         Point of contact for customer complaints troubleshooting and problem solving where needed resolving issues in a timely and professional manner.

·         Assist with marketing and various networking initiatives.

·         Learning all office and computer procedures to provide general office support when needed.

·         Ensure the warehouse if kept clean and organized at all times.

Qualifications:

·         The ideal candidate will possess a minimum of 3 years related experience in a service or production supervisory or management role.

·         Possesses several years of experience training and mentoring a large team of service employees.

·         Experience overseeing various day to day office functions.

·         Comfortable utilizing MSOffice and a variety of software packages.

·         Possess strong communication skills with the ability to problem solve.

·         Professional presentation with experience working in a fast paced setting.

·         Strong customer service skills with the proven ability to handle customer issues should they arise.

·         A team player who is dedicated, positive and reliable.

If you are interested in the Service Manager job in Kelowna, BC, please APPLY NOW for immediate employment consideration.

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Reference number CA_EN_1_026533_1662057

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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