Settlements Officer II

  • Category
    Accounting & Finance - Loan / Mortgage
  • Job type
  • Location
    Edmonton, Alberta

Settlements officer II


Adecco is currently hiring for a Settlements officer II in Edmonton. To qualify for the Settlements officer II role, you must be able to work rotational shift 7AM - 6PM and have the ability to multitask in a challenging environment, pay attention to detail, showcase excellent customer service skills and have previous Financial / Banking Industry experience.


For the role of a Settlements officer II, we are looking for individuals who have strong experience with Microsoft Office & Internet Explorer, can type 40 WPM, and can multitask efficiently. Our client is a large, reliable and reputable organization within the financial services industry. This is a 3 months contract position.


Settlements officer II Responsibilities:

  • Working in an administrative capacity completing a combination of data entry, clerical, investigations and balancing functions
  • Telephone contact may be required
  • Provide a broad range of operational support and/or performs general to specialized transactions or other processing activities
  • Work in an administrative capacity completing a combination of RightFax processing, data entry, teller entry postings, investigations and balancing functions
  • Will be demonstrating flexibility by adapting to change within business area and unit
  • Actively participate in any cross-skilling/training opportunities within the business unit
  • Positively contribute to the overall customer experience and loyalty index in each interaction
  • Create and/or recognize exceptional customer service through established programs
  • Provide subject matter expertise for internal and external partners within defined area
  • Working in an administrative capacity completing a combination of tasks


Settlements officer II Qualifications:

  • 2-4+ years’ experience as a Customer Service/Operations Officer working with clients over the phone
  • Strong oral and written communications skills coupled with excellent customer service skills are essential
  • Possess excellent time-management and organizational skills
  • Ability to multi-task
  • Flexible in task assignment
  • Excellent English Communications skills both Verbally and Written
  • Working knowledge of MS Office Suite and Internet Explorer
  • Administration work and some customer service experience
  • Previous banking experience would be an asset
  • Ability to type at least 40 wpm
  • Minimum High School Degree/Diploma (Preferred Post-Secondary)


Why work for Adecco?

-Great Pay +4% vacation pay

-Paid weekly-accurate and on time

-Medical and dental benefits once qualified

-Strong health and safety programs

-Flexible shifts

-Free training programs

If you are interested in this Settlements officer II position in Edmonton, please apply to this posting today!

Also, please visit our Adecco website to check out other opportunities available at



B6602 - 30891

  • Apply with Adecco

Reference number CA_EN_1_026602_12149989

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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