Social Media Specialist (Bilingual-French & English )

  • Category
    Office, clerical & administrative - Clerical
  • Job type
  • Location
    Mississauga, Ontario

We have a Social Media Specialist (Bilingual-French & English ) Job in Mississauga, ON. To qualify for this position, you will need to have 2-4 years' experience in social media and/or digital communications and engagement. The Bilingual Social Media Specialist will serve as the voice of our brand to our Canadian customers. This is a 3- months contract with potential for extension.

The pay rate for this position is $28.00 per hour.

Bilingual Social Media Specialist Responsibilities:
Customer and fan engagement
• Listening, posting & responding on behalf of Microsoft Canada to our customers/followers through a variety of social media channels 
• Drive resolution for customer support, delight fans through personalized interactions
• Project management on fan and influencer programs

Social Content & Editorial
• Owning Social Media editorial calendar (planning, ideation, execution & reporting at both national & local levels) 
• Collaborating and coordinating activities with both Canadian and Global Social Marketing teams
• Owning Audience Access process for Microsoft groups looking to communicate with our Social Audiences (eg. product/audience marketers, MarCom, Sales, customer service & CorpCom)
• Creating and curating customer-centric digital content across a variety of formats (blogs, infographics, images, videos)
• Creating the digital/social extension of in-person events
• Collaborating with agency partners to plan, ideate & execute activities

Paid Social Media Execution
• Managing paid social campaigns across social media platforms to execute against organization objectives (including ad building, flighting, optimization and performance reporting)
• Project manage campaigns of numerous sizes and budgets, make recommendations for channel and budget splits, create ads and assets

                • Ongoing social listening & influencer outreach 
                • Weekly, Monthly and Quarterly Tracking, reporting, analysis, generating actionable insights and learnings  
                • Using Social Technology tools (eg. Sprinklr, Opal)

Bilingual Social Media Specialist Qualifications:
•    Bachelor's Degree, preferably in English, Communications, Public Relations, Marketing, Journalism and/or relevant work experience
•    2-4 years' experience in social media and/or digital communications and engagement, preferably
•    Bilingual: English and French 

•    Demonstrated superior writing and content creation skills. Understanding of content formats across all social platforms.
•    Experience in managing paid social media campaigns end-to-end, including tactic identification, campaign launch, optimization and reporting.
•    Strong analytical skills – leveraging past results, industry insights and business objectives to build meaningful campaigns
•    Keen understanding of and passion for using social platforms for customer outreach and support.
•    Community management rock star: ability to create engagement and discussion, connect networks and individuals, provide value to social media audiences.
•    Understanding of the B2C and B2B customer journey/sales cycle in commercial and consumer.
•    Project Management skills - Good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; high level of collaboration across multiple stakeholder groups

If you are interested in Bilingual Social Media Specialist  Job in Mississauga or other opportunities then please apply online at


  • Apply with Adecco

Reference number CA_EN_1_026602_12158411

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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