Technical Customer Support Representative

  • Category
    Information Technology - Help Desk / Technical Support
  • Job type
    Temporary/Contract
  • Location
    Saint John, New Brunswick

Adecco is currently hiring permanent full time Technical Customer Support Representatives for our client in Saint John, NB. To qualify for these Technical Customer Support Representative roles, you must have excellent customer service skills and the ability to effectively diagnose and troubleshoot technical issues.

Technical Customer Support Representative Responsibilities:

• Providing excellent customer service 
• Responding efficiently and accurately to all calls by addressing their needs, complaints and other issues 
• Ability to provide end user support to both internal and external customers     
• Troubleshooting remote access issues 
• Ability to resolve and enhance product performance 
• Diagnosing technical issues

Technical Customer Support Representative Qualifications:

• Post secondary education considered an asset
• Bilingualism considered an asset 
• 1-2 years of related experience 
• Superior customer service skills
• Strong organizational skills and time management skills
• Excellent problem-solving skills
• High attention to detail
• Self-starter with the ability to work with minimal direction
• Critical thinking and decision making
• Ability to work independently and as part of a team
• Strong knowledge of Microsoft Office and Windows operating systems

Why Work for Adecco? 
• Great pay + 4% vacation pay    
• Paid weekly – accurate and on time     
• Medical and dental benefits once qualified    
• Strong health and safety programs    
• Flexible shifts    
• Generous referral bonuses
• Free training programs    

If you are interested in these permanent full time Technical Customer Support Representative jobs in Saint John, NB please apply today. 

B3043
#ZR3043         

  • Apply with Adecco

Reference number CA_EN_1_023043_957467

Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

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