Warehouse Customer Service Representative

  • Location
    Richmond, British Columbia
  • Salary
  • Job type
    Direct Hire
  • Category
    Call centre & customer service - Customer Service

 Adecco is currently hiring a full-time Warehouse Customer Service to work at a globally–known logistics company in Richmond, BC. In this role, you will be responsible for liaising between customers and warehouse staff, utilizing communications, professional business conduct, and the customers’ Warehouse Management Systems. If you have a minimum of 1 year of experience in a similar role and WHMIS training, then this job is yours!

  • Pay Rate: $46,800
  • Location: Richmond, BC
  • Shifts: Monday to Friday
  • Job type: Full-time; Permanent
  • Duties and Responsibilities:
  • Keep open lines of communication with our customer
  • Work with our team to process customer's requests
  • Work with carriers to ensure deliveries or pick-ups are scheduled as required
  • Handle inventory control
  • Provide the highest level of customer service
  • Update shipping reports
  • Record keeping for temporary workers’ hours
  • Maintain data necessary for monthly invoicing and KPI’s
  • Perform A/P entries for any related expense for each customer, prepares invoice worksheets for some warehouse customers, and input the final charges for the actual invoice at the end of the month.
  • Process Credit Notes if needed
  • Email the invoice & any related paperwork to each customer
  • Order necessary warehouse & shipping supplies for DC & EC operations
  • Order office supplies when needed
  • Coordinate with NECA ISD for any related WMS requests for new warehouse customers
  • Adhere to all company policies, procedures, objectives and business ethics
  • Perform various other tasks as may be required
  • Requirements and Qualifications: 
  • A minimum High School Diploma is needed
  • WHMIS Training is a must
  • 1-2 years of experience in a Customer Service Representative role in a warehouse environment
  • Should have some accounting knowledge
  • A deep computer knowledge is a must, specifically in Microsoft Outlook, Microsoft Office, and Warehouse Management Systems (NEWS, REWARD),
  • Good written and verbal communication skills
  • Superior organizational skills & strong attention to detail
  • Ability to multitask and manage multiple deadlines
  • Ability to work under pressure in a fast-paced environment
  • Must be legally eligible to work and reside in Canada
  • Don’t miss out on this Warehouse Customer Service job in Richmond, BC. Apply now and you will hear back from an Adecco Recruiter soon. 


    • Apply with Adecco

    Reference number CA_EN_1_026526_2044626

    Accommodation will be provided in all parts of the hiring process as required under Adecco’s Employment Accommodation policy. Applicants will need to make their needs known in advance to their Adecco representative.

    Someone from Adecco/Roevin just contacted me, how do I tell if it’s legit or a scam? Here's how to protect yourself →


    e.g. myemail@domain.com
    e.g. 1234567890
    e.g. M5J 2N8 (all uppercase with space)


    Upload or attach document from


    Enter you work experience including both job title and job duties. Attaching your resume provides our consultants a better understanding of your work history and helps improve placement opportunities.
    Warehouse manager
    Write about the work you’ve done and any special skills you have.

    Terms of Use and Applicant Agreement

    Terms of use and Application agreement
    You must agree to the Terms of use and Application agreement to proceed.