Adecco is currently seeking a Bilingual Customer Service Representative for a contract role in Ajax, ON. In this role, you’ll support customers in both French and English, manage orders, provide technical assistance, and resolve issues efficiently. You’ll work across phone, email, and web channels in a fast-paced B2B environment, ensuring a high level of service and accuracy. This is a great opportunity to join a respected company and build valuable experience in client support and technical sales.
Here’s why you should apply:
Hires fast, pays weekly.
4% vacation pay paid out on each weekly pay cheque.
Medical and dental benefits once qualified.
Free training programs
New and quicker onboarding process
Responsibilities:
Provide support in both English and French, handling customer orders, pricing, and shipment monitoring
Deliver technical product support, respond to complex customer inquiries, and interpret specifications
Offer consultative sales support and proactively resolve issues with professionalism and accuracy
Communicate via phone, email, and web platforms, ensuring timely and accurate order documentation
Recommend process improvements that align with corporate objectives and stakeholder needs
Maintain a courteous and knowledgeable approach with both internal and external customers
Perform other related administrative or customer service duties as required
Requirements:
Must be legally eligible to work and reside in Canada.
Bilingual – French and English (spoken and written)
Minimum high school diploma
Prior customer service experience (B2B environment preferred)
Strong attention to detail and documentation accuracy
Technically inclined and able to learn product specifications quickly
Able to pass a criminal background check
Apply now to this Bilingual Customer Service Representative job in Ajax, ON for immediate employment consideration. Our dynamic team of recruiters will reach out if you qualify for this role.
To find out more about Adecco Perks and what we can do for you please visit the link here: https://www.adecco.com/en-ca/job-seekers/benefits
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