Client Service Administrator

Nouveau
  • Lieu
    Toronto, Ontario
  • Type d'emploi
    Contrat temporaire
  • Catégorie
    Travail de bureau et administration - Administration

Adecco is currently recruiting on behalf of Credit Canada, who is hiring a full-time passionate and detail-oriented Client Services Administrator to provide exceptional support to our clients and internal teams in Toronto, ON. This role requires excellent organizational skills, strong communication abilities, and a customer-focused mindset to ensure seamless client interactions and efficient administrative operations.

Apply today to play a vital role in ensuring a positive and seamless client experience while growing your career in a dynamic and supportive environment!

Looking for your next big opportunity? Come meet us in person at our Toronto East Branch Job Fair!

📍 Where: Adecco Toronto East Branch - 305 Milner Avenue, 707, Toronto, ON M1B 3W4
📅 When: Wednesday, April 30
⏰ Time: 10:00 AM – 1:00 PM

  • Location: Toronto, ON

  • Job type: Permanent | Full-time

Responsibilities:

  • Build relationships with clients and creditors through both inbound and outbound calls, emails, and returning voicemails

  • Assist clients to meet their payment commitments

  • Process creditor balance verifications and resolve discrepancies

  • Complete monthly reports and tasks to ensure accounts are serviced in a timely manner

  • Schedule credit counselling appointments for first-time callers as well as review appointments for existing clients

  • Assume responsibility for professional development by staying up to date on current developments in the field of credit counselling

  • Other duties as assigned by management including, but not limited to, classifying inbound documents, responding to general email inquiries, and assisting with outbound communications

Qualifications and Skills:

  • Strong command of the English language (English/French bilingualism is an asset)

  • Exceptional customer service and interpersonal skills

  • Impeccable time management and ability to self-manage responsibilities

  • Extremely detail-oriented with proven organizational skills

  • Enjoys working with a multicultural public in a personable and empathetic manner

  • Strong relationship building skills with internal and external stakeholders

  • Strong interest in learning about personal finance

  • Must be bondable

  • Must be legally eligible to work, and reside in Canada

Are you interested in this position? Apply now! Our dynamic team of recruiters will reach out if you qualify for this role.

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Reference CA_EN_1_026659_2386266

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