Adecco is actively seeking a Bilingual Collections Team Lead (French and English) to join our client’s team for a full-time role offering $100,000 per year. In this position, you’ll lead a team of Collection Supervisors, manage client portfolios, and drive collections performance. You’ll play a key role in improving financial outcomes while maintaining strong client relationships. This is a great opportunity for a bilingual (French/English) professional with strong leadership and AR experience to make a meaningful impact in a dynamic, client-focused environment.
- Pay Rate: $100k/year.
- Location: Toronto, ON
- Job type: Permanent | Full-time
Why Join Our Client:
Our client believes in rewarding their team with a comprehensive Total Compensation package that reflects their commitment to competitive pay, meaningful benefits, and a healthy work-life balance. Here’s what you can expect:
- Extensive Benefits Coverage: Including health, dental, and vision care, life insurance, short- and long-term disability, and an Employee Assistance Program (EAP) for you and your family.
- Generous Time Off: Enjoy 3+ weeks of vacation and 10 personal days to recharge and take care of what matters most.
- Flexible Work Options: Supporting hybrid and adaptable work arrangements to suit your lifestyle.
- Inclusive Culture: A workplace that celebrates diversity and fosters belonging.
- Maternity Leave Top-Up: Additional financial support during your time away.
- Retirement Planning Support: A firm-matching Group RRSP and a personal TFSA with low fees and strong investment options.
- Wellness Support: A dedicated wellness spending account to promote your physical and mental well-being.
- Professional Growth: Access to learning and development programs to support your career advancement.
- Employee Recognition: Regular appreciation events and initiatives to celebrate your contributions.
- Community Engagement: Opportunities to give back through charitable giving programs.
Responsibilities:
- Manage daily AR operations, contact clients/lawyers, and resolve delinquent accounts.
- Supervise, coach, and develop Collection Supervisors; oversee onboarding and performance reviews.
- Communicate professionally with clients and internal teams to maintain strong relationships.
- Deliver monthly/quarterly performance reports and support strategic planning.
- Collaborate across departments to resolve billing issues and improve processes.
- Support ad hoc initiatives and contribute to continuous improvement efforts.
Requirements:
- Legal eligibility to work and reside in Canada.
- Post-secondary degree or diploma in Accounting or Business Management.
- 7–10 years of experience in accounts receivable, collections, and credit—preferably in a professional services firm.
- Bilingual in French and English.
- Proficient in MS Office, especially Excel; experience with Aderant is an asset.
- Strong leadership, communication, and problem-solving skills.
- Ability to manage sensitive information with discretion and professionalism.
- Certified Credit Professional designation from the Credit Institute of Canada.
- Experience working with senior stakeholders, including Partners and Management Committees.
Don’t miss out on this Bilingual Collections Team Lead (French and English) position in Toronto, ON. Apply now and our dynamic team of recruiters will reach out if you qualify for this role.