Customer Service Representative - Bilingual (English/French)

  • Télétravail
  • Lieu
    Toronto, Ontario
  • Salaire
    27,00 $/Heure
  • Type d'emploi
    Contrat temporaire
  • Catégorie
    Centres d’appels et service à la clientèle - Service à la clientèle

Adecco is currently seeking Bilingual Customer Service Representatives (English/French) to joins our client’s team remotely for a temporary role paying $27/hour. In this position, you’ll handle customer inquiries via phone and email, resolve issues professionally and promptly, and ensure a positive experience in both official languages. This is a great opportunity for service-oriented professionals who are fluent in English and French and want the flexibility to work from home.

  • Pay rate: $27/hour.

  • Location: Remote

  • Shifts: Monday-Friday 9:00am-5:00pm or 10:00am-6:00pm

  • Job type: Temporary | Full-time

Here’s why you should apply:

  • Hires fast, pays weekly.

  • 4% vacation pay paid out on each weekly pay cheque.

  • Medical and dental benefits once qualified.

  • Free training programs

  • New and quicker onboarding process

Responsibilities:

  • Respond promptly and professionally to a steady stream of customer concerns, inquiries, and written requests in English and French

  • Accurately document all interactions and follow established processes to resolve issues efficiently

  • Conduct thorough research to address customer needs and provide clear, informative answers

  • Collaborate with internal teams to ensure top-tier service delivery

  • Tailor both written and oral communications to suit the intended audience

Requirements:

  • Must be legally eligible to work and reside in Canada.

  • Fluency in both English and French (written and verbal)

  • Secondary School Diploma or equivalent

  • Experience in a customer-facing role, preferably in a contact centre or similar environment

  • Strong communication, problem-solving, and interpersonal skills

  • The ability to work independently and meet deadlines in a remote work setting

  • A clear criminal background check is required

Apply now to this Remote Bilingual Customer Service Representative (English/French) job for immediate employment consideration. Our dynamic team of recruiters will reach out if you qualify for this role.

To find out more about Adecco Perks and what we can do for you please visit the link here: https://www.adecco.com/en-ca/job-seekers/benefits

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Reference CA_EN_1_026653_2410619

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