Join a dynamic IT team as an on-site Help Desk Technician providing critical technical support to end-users. This role offers an excellent opportunity for tech-savvy professionals to deliver hands-on support in a fast-paced environment.
Key Responsibilities:
Provide expert Tier 1 technical support and triage for end-user hardware/software issues
Manage workstation deployments and peripheral equipment setup
Perform system upgrades and maintenance across multiple platforms:
Windows OS
Apple OS X
Chrome OS
iOS and Android devices
Maintain and troubleshoot collaboration tools including Zoom, Google Suite, and Jamf
Execute regular workstation sweeps and monitor functionality checks
Manage inventory systems and asset tracking
Handle printer management and maintenance
Process e-waste according to security protocols
Required Qualifications:
Demonstrated experience in face-to-face technical support
Strong troubleshooting skills across PC, Mac, and mobile platforms
Proficiency in managing enterprise collaboration tools
Experience with hardware deployment and collection
Strong inventory management capabilities
Excellent customer service and communication skills
Preferred Qualifications:
A+ Certification
Experience with IT ticketing systems
Knowledge of inventory management systems
Experience with imaging and provisioning workstations
Benefits & Perks:
Competitive hourly compensation
Professional development opportunities
Collaborative work environment
Career advancement potential
To Apply: Qualified candidates please submit your resume through Adecco's career portal. Must be legally authorized to work in Canada.
About Adecco: Adecco is a leading staffing and recruitment agency connecting top talent with premier employers across Canada. We offer comprehensive career support and professional development opportunities.