Are you passionate about creating exceptional onboarding experiences and helping customers succeed with new platforms?Onboarding Specialist for a remote, temporary role. In this position, you’ll work directly with customers across Canada to guide them through the onboarding process, deliver impactful training, and ensure a smooth transition into using innovative software products. This is a fully remote opportunity, paying $23 per hour, and ideal for someone with experience in customer success, education, or software implementation.
Here’s why you should apply:
Hires fast, pays weekly.
4% vacation pay paid out on each weekly pay cheque.
Medical and dental benefits once qualified.
Free training programs
New and quicker onboarding process
Responsibilities:
Plan and manage onboarding for new customers, including scheduling, prep, and setup guidance.
Provide live support to help users configure, adopt, and integrate the platform successfully.
Host tailored training sessions, webinars, and craft documentation for user enablement.
Troubleshoot basic technical issues and provide step-by-step customer support.
Offer expert advice on best practices, integrations, and platform setup.
Track and analyze key metrics such as time-to-value and training effectiveness.
Suggest and implement improvements in onboarding content and workflows.
Collaborate on developing standard operating procedures and training materials.
Requirements:
Must be legally eligible to work and reside in Canada.
1–2 years in onboarding, implementation, or customer education roles.
Strong communication and instructional design skills.
Training or education experience is an asset.
Comfort working remotely and independently.
Proven tech savviness—especially troubleshooting and using tools like Salesforce, Scribe, LMS, or Gainsight.
Exceptional customer service and a proactive, problem-solving mindset.
Comfort with technical products and the ability to guide customers through product setup and configurations.
Familiarity with Salesforce is an asset.
A post-secondary education in Business, Education, Communications, or equivalent work experience.
Apply now to this Remote Onboarding Specialist job for immediate employment consideration. Our dynamic team of recruiters will reach out if you qualify for this role.To find out more about Adecco Perks and what we can do for you please visit the link here: https://www.adecco.com/en-ca/job-seekers/benefits https://qrco.de/bdiseH @@j CAB3043